Shipping & Deliveries

At Prime Felt, we are committed to providing our customers with efficient and reliable shipping services. We understand the importance of timely deliveries and strive to ensure that your orders reach you as quickly and affordably as possible. Our partnerships with leading logistics providers allow us to offer a range of shipping options tailored to your needs, whether you’re placing a small order or a large wholesale purchase.

Lead Times

Our lead times vary depending on the quantity of your order. For most orders, we aim to process and ship within one week. However, for larger quantities or custom designs, the lead time may be slightly longer to ensure that every product meets our high standards of quality. We will provide you with an estimated delivery time once your order details are confirmed.

Shipping Options

To cater to your specific delivery needs, Prime Felt offers several shipping options:

  • Courier Express: For fast and reliable delivery, our courier express service is the best choice. Ideal for smaller orders or urgent shipments, this option ensures that your products arrive swiftly, typically within a few days, depending on your location.
  • Air Cargo: When you need a balance between speed and cost, our air cargo service provides an excellent solution. This option is suitable for larger shipments that require quicker delivery than sea freight but at a lower cost than express courier services.
  • Sea Cargo: For bulk orders where cost-effectiveness is a priority, sea cargo offers the most economical option. While it has the longest transit time, it is ideal for large-scale shipments where budget considerations are paramount. Sea cargo is a great choice for non-urgent deliveries and large quantities.

Best Shipping Prices

We believe that quality products should be accessible and affordable. Prime Felt has established strong partnerships with several leading logistics providers to offer you the best shipping prices. These collaborations allow us to negotiate competitive rates and pass those savings on to you. Whether you’re shipping across town or across continents, we strive to provide cost-effective shipping solutions that do not compromise on service quality.

How It Works

  1. Order Confirmation: Once your order is placed, we will confirm the details, including quantities and any customization requirements.
  2. Lead Time and Shipping Options: We will provide an estimated lead time based on your order size and offer you the available shipping options.
  3. Rate Quotation: Based on your chosen shipping method, we will provide a detailed quotation, including the best available shipping rates.
  4. Shipment Processing: After you confirm the shipping method, we will process your order and prepare it for shipment.
  5. Tracking and Updates: Once your order is shipped, we will provide you with tracking information and regular updates until your products reach their destination.

Global Reach

Prime Felt is proud to serve customers worldwide. Our extensive network of logistics partners enables us to ship to major markets across North America, Europe, Asia, and beyond. No matter where you are located, we are dedicated to delivering your wool felt cat caves with the utmost care and efficiency.

Contact Us

For any questions about shipping, delivery times, or to discuss the best shipping option for your order, please don’t hesitate to contact our customer service team. We’re here to help and ensure that your experience with Prime Felt is seamless from order placement to delivery.